FAQs

image of a woman looking at a classical style painting of Madonna and child image of a woman looking at a classical style painting of Madonna and child

Check Below for Answers to Common Questions About the Lowe

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  • General Information

    • What is the cost of admission?
      • Admission is free thanks to the generosity of Beaux Arts!
    • Do you have foreign-language materials or services available for visitors who do not speak English? 
      • The Lowe Art Museum does not have foreign-language materials, but encourages visitors to use apps such as Microsoft Translate or Google Translate to access information in their preferred language.  
    • Is smoking allowed? 
      • No. Smoking is not allowed anywhere at the Lowe Art Museum or on the University of Miami campus. This includes cigars, pipes, cigarettes, electronic cigarettes, vapor cigarettes, chewing tobacco, tobacco-related product, or any controlled substance.
    • Are baby strollers allowed inside the museum? 
      • Yes. Strollers are allowed throughout the museum. We encourage families to visit! 
    • Does the museum have a giftshop? 
      • No, the museum does not have a gift shop, but does sell a selection of catalogues related to our permanent collection and exhibitions at the front desk. 
    • Is sketching allowed in the galleries? 
      • Sketching is allowed, but we ask that only pencils and a moderate-sized notepad is used. No easels or paints will be permitted.
    • Are refreshments available at the museum? 
      • No, the museum does not have a café. There are many dining options on the University of Miami campus. Click here for more information.
    • Does the museum have an audio tour? 
      • No, the museum does not have audio tours available, however, digital resources are often made available for special exhibitions and other programs to broaden access to information. Check out digital exhibitions and initiatives by clicking here.
    • Do your offer tours? 
      • The Lowe offers guided tours for groups of ten (10) or more. Groups are required to register in advance. Please contact educationlowe@miami.edu to schedule a visit.
    • Are large bags, backpacks, or luggage permitted on site? 
      • If you arrive carrying a backpack, umbrella, laptop, or any bag bigger than 11 x 14 inches, we will direct you to our storage area. You’ll enjoy your visit more with a lighter load and less chance of bumping into valuable artwork. Please note that all bags may be subject to security inspection. Hazardous materials (e.g., pepper spray) and weapons of any kind are prohibited and cannot be checked.

  • Getting to the Lowe

    • Where is the nearest parking garage? 
      • Parking is available on Stanford Drive and at Pavia Garage (5615 Pavia St Coral Gables, FL 33146, US)
    • How do I pay for parking at the museum? 
      • Visitors can use PayByPhone for payment, or use on-foot pay stations available in the general area. 
    • I've got an electric car. Can I charge it on campus?
      • Parking with plug-ins for electric vehicles is not currently available.
    • What are my public transportation options?
      • The Metrorail to University Station will be your best public transit option to access the museum

  • Wi-Fi & Connectivity

    • Are mobile devices permitted in the galleries? 
      • Feel free to text, tweet, or download the Bloomberg Connects App during your visit! As a courtesy to other visitors, we ask that you please set your phone to vibrate and take all voice calls outside of the galleries.  
    • Does the museum have Wi-Fi? 
      • Yes! You can connect to the free wireless network in most galleries and at most public seating areas. Signal strength varies with location.
    • Is there cell phone service at the museum? 
      • Yes, however, reception may be spotty inside some of the galleries depending on your mobile carrier. 

  • Photography

    • Is photography permitted in the galleries?
      • Gallery visitors may take non-flash photographs for personal enjoyment in service to their museum experience. Photography made for commercial use, wedding photography, and formal distribution are prohibited. Please check at the entrances of exhibitions for any restrictions in those specific galleries. Where permitted, photography and video are subject to the same conditions described above. Videography, and the use of monopods, tripods and selfie-sticks are not permitted.
      • To request permission to conduct a professional photo shoot, for press purposes, or educational purposes, please contact Communications and Marketing at communicationslowe@miami.edu. If you are interested in images of works from the collection, please contact collectionslowe@miami.edu.
    • How may I request a digital image of a work in the museum’s collection?
      • Requests for access to collections objects and documentation, as well as rights and reproduction requests (other than media requests) must be made in writing to collectionslowe@miami.edu.

  • Accessibility

    • Are service animals permitted in the galleries? 
      • In accordance with Title II and Title III of the ADA, the Lowe welcomes service dogs only. Service dogs must be housebroken as well as harnessed, leashed, or tethered to their accompanying individual. If you have accessibility needs, please contact the museum ahead of time at 305-284-3535 for assistance finding accessible parking locations and other information. 
    • Does the museum provide wheelchairs for visitors with special needs? 
      • A limited number of wheelchairs are available on a first-come, first-served basis, free of charge. Please inquire at the Front Desk upon arrival. 
    • Does the museum have assistive devices for visitors with disabilities? 
      • The Lowe Art Museum offers wheelchairs for visitors who may need them; the museum does not currently have other assistive devices for visitors with disabilities. 
    • What if a visitor is deaf or hard of hearing? 
      • Sign Language interpreters may be made available to accompany a guided group tour of the museum. We require at least two-weeks advance notice.  

  • Exhibitions

    • May I submit a proposal for an exhibition or the display of my own or another artist’s work? 
      • Due to staffing constraints and resource limitations, the Lowe is unable to review unsolicited proposals for the exhibition of artwork on our premises. Kindly refrain from sending such materials, whether in a digital or analogue format, to the museum. 

  • Event Rentals

    • Is the museum available for private event rentals? 
      • The Lowe Art Museum offers elegant gallery spaces to host lectures and private receptions, all surrounded by magnificent works of art. Requests are evaluated in keeping with our mission to preserve the permanent collection according to the highest professional standards. To request rates for a Special Event, or to request a tour of our gallery facilities for an on-site event, please contact our Special Events department at 305-284-1540 or eventslowe@miami.edu

  • Art Purchases, Authentication, and Valuations

    • Does the museum buy art? 
      • Though the museum occasionally purchases art that aligns with its collection priorities and educational objectives, is unable to accept unsolicited proposals for art purchases (whether for or from its collection). 
    • May I donate works of art to the Lowe? 
      • While you may offer a work or works of art to the Lowe as a gift, the museum may not be able to accept your proposed donation. Please direct inquiries to curatoriallowe@miami.edu
    • How does the Lowe review potential donations? 
      • As an accredited member of the American Alliance of Museums, the Lowe carefully reviews all proposed donations to ensure they meet the criteria outlined in our Collections Management Policy and are compliant with both best practices for the museums and the law.
    • Can the museum appraise my artwork or artifacts? 
      • In accordance with best practices for museums, the Lowe is unable to appraise or authenticate works of art or artifacts on behalf of the general public. A professional appraiser or auction house may be able to assist you with your needs.

  • Other Questions

    • My question isn't answered here. Who can I contact?
      • Please call the Front Desk at 305-284-3535 or email loweartmuseum@miami.edu for assistance.